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FAQ's

General Information

The Body Temple is a premier brand offering a range of luxurious skincare serums and wellness products crafted with the finest natural and scientifically proven ingredients, ensuring both efficacy and sustainability.

Where are your products made?

All our products are proudly crafted in India, adhering to the highest standards of quality and sustainability.

Are your products natural?

Yes, our products are formulated using the finest natural ingredients, sourced both locally and globally. We prioritize eco-friendly practices to ensure our products are effective and environmentally responsible.

Do you test on animals?

Product Information

How do I choose the right skincare serum for my skin type?

Our website provides detailed descriptions of each product, including the specific skin concerns they address. You can also contact our customer care team for personalized recommendations.

How should I store my skincare serums?

To maintain their efficacy, store your serums in a cool, dry place away from direct sunlight.

Are there any side effects to using your products?

Our products are formulated with high-quality natural ingredients and are generally safe for all skin types. However, if you have sensitive skin or allergies, we recommend performing a patch test before using any new product. If you experience any adverse reactions, discontinue use and consult a healthcare professional.

Ordering and Payment

What payment methods do you accept?

We accept various secure payment methods, including credit/debit cards, net banking, and popular e-wallets.

How can I stay updated on new products and promotions?

You can stay updated by following us on social media. We regularly share updates about new products, promotions, and wellness tips.

Shipping and Delivery

How long does shipping take?

Orders are typically processed within 1-2 business days. Delivery times may vary depending on your location, but we strive to ensure prompt delivery. You will receive a tracking number via email once your order is shipped.

Do you offer international shipping?

Currently, we only offer shipping within India. We are working on expanding our services to international customers in the future.

Returns & Exchange

Can I return or exchange a product and how do I initiate a return?

To initiate a return, please contact our customer service team at [vitawinnutraceuticals@gmail.com] with your order number and reason for return. We will provide you with further instructions.

Customer Support

How can I contact customer support?

You can reach our dedicated customer care team via the contact form on our website or by emailing [vitawinnutraceuticals@gmail.com]. We are here to assist you with any questions or concerns.

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Contact

Store Location

15/462,
Shaheed Bhagat Singh Dwar,
Agra – 282002

Phone: +91 9760077579, +91 9760753566
Email: vitawinnutraceuticals@gmail.com

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